Vice President of Customer Care

Vice President of Customer Care focused on the areas below.


Position Summary:

  • Lead entire customer care organization including residential and SME customer service interactions via phone and digital channels.
  • Opportunity to transform standard of excellence and make a mark on the industry.
  • The chosen candidate can live and work in a variety of US locations including TX, WI, CO, or MN.



  • Manage billing and accounts receivable.
  • Read meters and understand electronic and analog tools as the job requires.
  • Integrate with company departments.
  • Drive use of new tools and innovation.



  • Executive level experience managing teams.
  • Demonstrated leadership abilities.
  • Strong financial acumen.
  • 15 years of operations, customer and/or financial management experience.


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